Enterprise 21 ERP Software Offers 1300 views with Decision Support System
According to Rebecca Gill, Vice-President with Technology Group International, “Because of its design, Enterprise DSS provides unmatched ease of use. Users simply chose from a list of filters (data selection criteria) base upon organizational, product, customer, geography, or time and then “drag” the appropriate filter combinations onto the desired report,” Gill notes that, “TGI closes the loop on information delivery with Enterprise DSS. Enterprise DSS is a Decision Support System that is integrated with TGI’s Enterprise 21 ERP software package.”
Enterprise DSS provides over 1300 views into the Enterprise 21 data. The information is presented in various chart and columnar formatted “views”.
Enterprise DSS runs in a windows compliant graphical, client-server environment, and consists of three primary components:
• A Data Warehouse, which is seamlessly integrated into the Enterprise 21 ERP software system
• A Metadata (or data about data) interface which acts as the link from the warehouse and the conceptual business framework to the DSS application
• A powerful Windows compliant DSS engine
By clicking on the output format icon, the user can easily control the format in which data are presented. Data can be viewed in graphical, chart, map, or alert (management by exception reporting) presentations methodologies. Data are easily exported to a variety of Windows-compliant word processing and spreadsheet packages. Enterprise DSS offers sophisticated drill-down, alert, and report stacking functionality. The client organization’s product, organizational, and marketing structures are automatically embedded into Enterprise DSS, offering a tailored, ready-to-use Decision Support System. Unlike traditional Executive Information Systems, Enterprise DSS is geared towards providing information to multiple management levels and insures that user’s at all organizational levels see the same information.
About Technology Group International, Ltd.
Founded in 1990 and headquartered in Toledo, Ohio, Technology Group International is a proven technology leader delivering Tier 1 application software functionality at a price performance level that can be readily accepted by organizations of all sizes. Specializing in software solutions for small and mid-market manufacturing and distribution companies, TGI’s integrated Enterprise Series software suite is a complete business process management solution. The product offering includes Enterprise Resources Planning (ERP), Manufacturing Resource Planning (MRP), Supply Chain Management (SCM), Warehouse Management System (WMS), Advanced Planning and Scheduling (APS), Decision Support System (DSS), Business Intelligence (BI), Manufacturing Execution System (MES), and eCommerce. TGI implements, maintains, enhances, and supports its packaged distribution and manufacturing software solutions directly and via its channel partners.
Thomas Cutler
http://www.articlesbase.com/technology-articles/enterprise-21-erp-software-offers-1300-views-with-decision-support-system-18804.html
Support Help Desk Software For Small Business
Help desks are now a fundamental and core part of good business service and operation. However, addressing the tricky issues, selecting the right tools, and managing the help desk correctly can actually be a very daunting task.
Typical help desk software functions include Helpdesk software systems range in complexity from basic ticket logging to fully integrated CRM systems, recording and tracking of support requests, reporting and service management and more, These are usually an automated benefit of the helpdesk application.
Sky Blue Support Help Desk Software (SBS) is is a flexable and strong CRM solution that puts you in control of your customer support needs. SBS uses the very latest technologies, to provide you with an efficient and easy to use Customer Relations Management Tool.
TSC2 Help Desk 4.1 provides a suite of integrated tools for managing a technical support department. It includes work order management, equipment inventory, scheduling, reporting, network auditing and a web interface. The software tracks all work order management system tracks all work requests and support issues, from computer errors and user-requested enhancements, to hardware and network upgrades.
LanHelpdesk 06.08.04, This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type. As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information about the user and the computer are attached to the Ticket.
LBE Desktop Helpdesk 4.0.152 is uses industry-standard databases like Access, Microsoft SQL Server and Oracle. Many reports are supplied. If you need more, you can build your own using any of the available reporting tools. You can group records and change fonts and colors.
DBS Help Desk 1.5a, This comprehensive tool lets IT support staff manage requests, computers, peripherals and program inventory. It is Web-enabled, so it lets users submit support request using Web browser.
QUAD Help Desk 2.5, Multi-user ready at no additional cost, this software provides basic functionality that does not require consultants to help you install and learn the program. Your CSRs will be able to record, search, update and report on calls about your products or services within minutes of installation. In addition, if you install the HTTP server on a PC with a static IP address, you won’t have to install the Windows software on the computer. The Windows software includes wizards for querying and reporting on calls recorded in the database.
These Software provide a scalable, customizable, easy-to-use solution for your business. Help Desk software for Small Business provides a computer helpdesk or/and web enabled help desk solution, helping you to improve customer service and automate your customer service.
Robert Snoog
http://www.articlesbase.com/management-articles/support-help-desk-software-for-small-business-96760.html
On-demand Remote Support Software Becomes Easier
Support your customers remotely on demand – new remote support software runs in just one click! No need to receive IP addresses or send executable files to your users – just generate a link and send it to them by email, ICQ, MSN Messenger, or over the phone – no installation necessary! What can be easier than clicking a link to establish a remote support session instantly?
Have a customer waiting for help, but can’t pass through the corporate firewall? Forget about it with new remote support software! Received a help request from a client behind a router having no thought about their IP address or how to forward ports correctly ? Traditional remote support software such as Microsoft RDP are less than ideal when it comes to providing customer support to those having no idea about their network configurations or how to modify them.
Today Anyplace Control Software (http://www.anyplace-control.com/) brings in just a ideal solution for these types of support demands. Anyplace Control, the company’s signature remote support software, gets updated with a brand-new technology making IP and port-based connections obsolete. With new Anyplace Control, you just send the customers an exact link. After they click the link, you are able to access and control their PC immediately – no need to set up anything on their computers, know their IP address, configure their router or combat firewall rules. The recent remote support software is the simplest ever – for your customers and for you!
The Host Module program, a customized module that all Anyplace Control users obtain from Anyplace Control Software, turns giving remote support to your clients into the one click on a Web link for them and a no-brainer for you. No installation or configuration needed! Even if you are just trying Anyplace Control in the free trial mode, you are still eligible to receive and to use your custom-built Host Module.
You can generate as many remote support links to give out to your clients as you like. Just visit http://www.anyplace-control.com/download-host.shtml to create a custom link. After your users click the link, you can see their PC appear in the list of available computers in your Admin Module. Use your account data (login and password) to remotely control all computers with your customized Host Module.
Feel like doing things in the traditional way? The new Host Module can be invoked by the IP address and port number, exactly as in the early days of remote desktop applications. The connection is just as secure as in the case of using the login and password, as the connection can only be established with a password known only to you. When your client closes the Host Module program, their computer becomes inaccessible for remote control.
Anyplace Control beats classical remote support software by offering your clients a truly easy way to request and receive support on the spot. While analogous remote support software are employed by big computer manufacturers such as Dell, Anyplace Control is available for much less than the price of such products. Anyplace Control Software has prices and plans for everyone from single IT administrators to large helpdesks with countless number of concurrent remote control sessions. Visit http://www.anyplace-control.com/buy.shtml to learn more about the product, the technologies and any special offers.
Yuriy Goncharuk
http://www.articlesbase.com/software-articles/ondemand-remote-support-software-becomes-easier-675139.html
Why do no video EDITING software support flv?
I have yet to see a video Editor that supports flv files, you always have to convert them with some codec or software or something. Why can’t someone make a video editor that will support flv, or al least convert them when they’re imported.
You may try AVS Video Editor which has many great functions. The features in the official site are below:
1. Direct Transfer to iPod, PSP, Mobiles and Other Portable Players
2. Supports Virtually ALL Video Formats
3. Burn Movie DVDs
4. Capture and Edit Video from External Devices
5. Edit Video and Enhance Your Movies
6. Create Slide Shows
7. Make Perfect Audio for Your Video Editing Tasks
8. Scene Detection
9. Convenient Video Editing Tools and Interface
There is the free download link:
http://www.freedvdripper.org/dvdvideoconverter/avs-video-editor.html
Also, you can use Photoshop which may be difficult for us:
http://www.adobe.com
What free downloading sites does zune software support?
I’ve tried to download songs and copy them onto my Zune. But I always get an error message saying that Zune software doesn’t support the file. Is there any way to fix this?
Just make sure the files you download are in either WMA, MP4, M4V, WMV, MP3, M4A, M4B, MOV, AAC
Contact the Zune team at 1-877-GET-ZUNE
or check out the Zune forums: http://forums.zune.net/